KILOUTOU is the controller of personal data collected and processed by KILOUTOU:

KILOUTOU, SAS [Simplified limited liability company] with a share capital of EUR 10 441 555, Registered office: 1 rue des Précurseurs – CS 20449 – 59664 Villeneuve d’Ascq cedex.

This personal data management policy applies only to usedequipments.kiloutou.com.

1. PERSONAL DATA COLLECTED

KILOUTOU may collect your surname, forenames, postal address, e-mail address, password, telephone numbers, company name, SIRET, Inter-community VAT number, browsing data, offer history, preferences and areas of interest, products consulted, information for following up your offers, and geolocation.

2. WHY DO WE COLLECT YOUR PERSONAL DATA?

KILOUTOU collects your data on the following grounds and purposes:

LEGAL BASIS FOR THE PRECONTRACTUAL MEASURES TAKEN AT YOUR REQUEST OR FOR OUR CONTRACTUAL OBLIGATIONS

The data collected by KILOUTOU is used to process your offer and, if applicable, to fully execute your purchase: delivery, invoicing, information on delivery follow-up, client accounting, collection, claims, and use of the client area.

LEGAL BASIS FOR YOUR CONSENT

Data collected by KILOUTOU are used for commercial prospecting/marketing (segmentation, targeted advertising, newsletter, etc.), and cookies are placed in order to offer content and targeted advertising adapted to your areas of interest and to implement measures that improve your experience on the website. KILOUTOU uses recommendation and personalisation technology to improve your experience by providing you with content and offers that are best suited to your areas of interest; we collect your geolocation data through the browser. The recommendation technology is based on your browsing data and/or history.

BASIS FOR THE LEGITIMATE INTEREST PURSUED BY KILOUTOU

The data collected by KILOUTOU is used to control fraud, if any, analyse statistics, carry out technical operations (standardisation of postal addresses, enrichment, deduplication), monitor the quality of our services and may also be used for marketing purposes (segmentation, targeted advertising, newsletter, commercial prospecting).

3. HOW DO WE COLLECT YOUR PERSONAL DATA?

ON USEDEQUIPMENTS.KILOUTOU.COM 

We collect your data on our website through our online forms. Certain data are mandatory and are identified by an asterisk. 

We also use “Cookies”. For further information and to manage cookies: Kiloutou’s cookie policy

4. HOW LONG IS YOUR DATA STORED?

The data in the active prospecting database are stored for three years from the end of the business relationship or that of the last contact.

The data required as evidence of our services, to preserve our rights and to comply with our legal obligations are stored for 10 years.

5. SECURITY

When you browse our website usedequipments.kiloutou.com the data are encrypted using an https protocol.

Your data is stored on secure servers located in the European Union. For certain purposes, KILOUTOU may, however, need to use processors located outside the EU or who process all or part of the data outside the EU (see points 6 and 7 below).

6. PROCESSOR

KILOUTOU, as the controller of your personal data, uses processors to whom we transmit your data for the performance of various tasks:

  • logistics for the delivery of our equipment;
  • client relations in the context of our quality surveys, the performance of our services, and outsourcing IT services;
  • marketing as part of our commercial prospecting operations;
  • statistical analysis and digital tools.

As controller, KILOUTOU ensures that the processors secure the personal data.

7. TRANSFER OUTSIDE THE EU

We inform you that data concerning you may be transmitted to companies located in countries outside the European Union. Prior to such transfer, KILOUTOU takes all the necessary measures and guarantees required to secure the transfers.

Consequently, in the event of a transfer to the USA, the selected processors participate in the “Privacy Shield” programme. In the event of transfers to other countries outside the European Union which have a lower level of data protection than the European Union, such transfers are governed by the standard contractual clauses of the European Commission.

For any further information, please write to the following address: SAS KILOUTOU – DPO – 1, rue des Précurseurs – CS 20449 – 59664 Villeneuve d’Ascq, or send an e-mail to: donneepersonnelle@kiloutou.fr.

8. COMMUNICATIONS WHICH I MAY RECEIVE

BY POST / E-MAIL & SMS

You are required to provide your postal address, e-mail address and/or mobile phone number when creating your account on usedequipment.kiloutou.com.

Consequently, as a professional, KILOUTOU may send you offers through these various channels for similar services or benefits.

You may object to such use immediately by indicating this at the time your data is collected or subsequently thereto by exercising your right to object.

In order to enrich its business client prospecting base, KILOUTOU instructs marketing companies that sell e-mail, postal address and telephone databases.

BY TELEPHONE CALL

KILOUTOU or its subcontractors may contact you by telephone for commercial operations or satisfaction surveys.

BY TARGETED ADVERTISING

For the purposes of targeted advertising on our usedequipment.kiloutou.com website or on third party websites, we may communicate some of your non-identifying data to partners, in particular cookies or technical identifiers.

9. YOUR DATA PROTECTION RIGHTS

In accordance with the French Data Protection Law of 6 January 1978, as amended, you have the right of access, rectification, erasure, limitation, objection and portability with respect to the information concerning you. You also have the right to give instructions on the fate of your personal data and the manner in which you wish your rights to be exercised after your death. You also have the right to file a claim with the Commission Nationale pour l’Informatique et les Libertés [National Commission for Data Processing and Liberties (French data protection body) (CNIL)].

10. EXERCISE YOUR DATA PROTECTION RIGHTS

You can exercise your rights in different ways.

If you no longer wish to receive any advertisements, you may:

For commercial offers by e-mail: click on the unsubscribe link at the bottom of each marketing e-mail sent.

For commercial offers sent by SMS: send “STOP SMS” to a non-surcharged number, as indicated on each marketing SMS sent.

For commercial offers sent by post or fax: write to: SAS KILOUTOU – DPO – 1, rue des Précurseurs – CS20449 – 59664 Villeneuve d’Ascq or send an e-mail to: donneepersonnelle@kiloutou.fr.

Exercising your data protection rights

Apart from the cases specified above relating to marketing, you may exercise your rights by sending your request to: SAS KILOUTOU – DPO – 1, rue des Précurseurs – CS20449 – 59664 Villeneuve d’Ascq or send an e-mail to: donneepersonnelle@kiloutou.fr. You will receive a reply within 1 month of receipt of the request.

Any request for access, rectification, erasure, limitation, objection, or portability relating to your data requires an identity document to be submitted by e-mail or post. For the protection of your personal information, we will not be able to provide you with or modify your data without such document.

If your request for deletion relates to your account at usedequipments.kiloutou.com, and the e-mail address of the account to be deleted corresponds to the e-mail address from which you have written to us, no identity document will be required. You can simply send us an e-mail to donneepersonnelle@kiloutou.fr. If the e-mail address from which you have written to us does not correspond to the e-mail address of the account to be deleted, you will have to send us a copy of your identity document by e-mail or post.

For legal reasons, certain information concerning you cannot be modified or erased from our databases. Where appropriate, KILOUTOU may also demonstrate that there are legitimate and compelling grounds for continuing the processing which prevail over the rights and freedoms of the data subject.

In the event of our being informed of your death, your data will be erased unless their storage is required for a fixed period on grounds relating to our statutory and regulatory obligations and/or statutory limitation periods, and, where relevant, after having been communicated to third party whom you may have designated.

11. GENERAL INFORMATION

KILOUTOU, as controller, has appointed a Data Protection Officer (DPO).

You may contact our DPO for any further information or to exercise your rights by writing to the following address:

SAS KILOUTOU – DPO – 1, rue des Précurseurs – CS 20449 – 59664 Villeneuve d’Ascq, or send an e-mail to: donneepersonnelle@kiloutou.fr.